When does the implementation process begin?
Once you register with us by visiting
www.inmediata.com . Once you receive your username and password, you will need to send us an e-mail to
infopr@inmediata.com or call us at (787) 783-3233. Our personnel will guide you through our services and the same time validate that you have the necessary tools for the implementation. To accelerate the process you need a computer with the minimum requirements and an Internet connection.
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Which are the minimum requirements?
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Pentium III and forward, 20 GB hard disc, 256 MB RAM Memory, Modem 56K y Windows 2000 or later versions and Internet.
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Could I continue using my Medical Billing Program?
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Yes. INMEDIATA does not replace your Medical Billing Program it complements it as an additional tool to manage your billing information. Call us and ask for our free transmission connector, IMPlug.
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Will I be able to bill electronically to all the medical plans?
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HIPAA requires all insurance companies to enable an electronic bridge to receive the billing format establish. This allows the provider to choose the program that best adjusts to his necessity.
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When can I start billing electronically?
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Today!, contact Inmediata or your billing software provider to begin.
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How will I receive the payer’s electronic payment remittance details for the services I
render?
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The provider has to request to the
payer the payment method.
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What can I do if modifications or changes occur to the law related to electronic
transactions?
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Inmediata makes these changes transparent for you. No need for upgrades, CD’s or new systems. Everything is available immediately!
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Can I access the information from anywhere?
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All you need is an Internet connection to access your Inmediata account from anywhere. You can have continued access and control of your claims information all the time.
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What is the difference between the basic services and the extended ones?
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Basic services are free of charge and you can verify your patients’ eligibility, send your invoice, access the invoice receipt confirmation from the payers that are part of the Inmediata Network (See updated payer list).
On the other hand, with the extended service you can enjoy ALL the basic services benefits but for ALL medical plans, in addition to:
* Translation of all X12 formats into detailed user friendly reports (e.g. Excel).
* Detailed information regarding electronic payment remittance notices.
* Eligibility of Medicare Part A and Part B.
* Claims follow up administrative efficiency and audit.
* Aging and reconciliation report of claims.
* Error reports in second and claims free of errors to the payer.
* Specialized services with Payers Link.
* Invoice reporting by patient, by date, by insurance company, by invoice.
Extended services has a monthly fee based on the amount of electronic transactions you generate monthly.
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How can I pay for the services?
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Any electronic processing method such as direct debit, credit card, ACH or others.
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Can I bill via Inmediata to any Insurance company in Puerto Rico, if so, what is the procedure?
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Yes, you can bill through Inmediata to any Insurance Company in Puerto Rico. To make the connection between your office and the Insurance company in the Puerto Rico. All you need is to get in touch with those specific companies to inform them that you will be billing them through your clearinghouse Inmediata. Just give us the payer name and location and we will take care of setting up the connection for you.
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Which are the insurance companies that emit the payment confirmation of the services lent by the provider (835)?
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At present the insurance companies that emit the payment confirmation of the services that offers the provider of health are: American Health Medicare, Cigna, Human, MCS, MMM, Medicare Part B, Palic and SSS. The Blue Cross of Puerto Rico and COSVI are preparing its systems to begin to emit of electronic form the confirmation of the payment of service offered by the supplier. |
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